Patient Information

Urology of Central PA welcomes new patients.

Please call (717) 724-0720 for our Harrisburg office and (717) 763-1174 for our Camp Hill office to schedule an appointment. Or see a list of our locations here. We see male, female, and pediatric patients during normal business hours. Our staff of medical professionals is second-to-none. They are committed to making your initial visit and subsequent care a comfortable and satisfying experience.

Telemed / Telehealth Services

COVID-19 INFORMATION & UPDATES

To help us make the most of your visit, please come to the office prepared with the following:
  • Photo ID
  • Insurance Cards – We need to make a copy of the front and back of your insurance card. This is done so that when we file a claim to your insurance company, we will ensure that we have all the correct information specific to your coverage.Click here for more information about insurance.
  • Referral – Because urology is a specialty practice, you may be required to obtain a referral. It is your responsibility to obtain this referral from your primary care physician and bring this with you to your appointment with the urologist. This referral is needed in order to obtain reimbursement from your insurance company.
  • Related labs, reports, or records – If you have had lab work done, you may be instructed to bring information regarding your labs to the urologist.
  • CD from Imaging – X-ray / KUB, CT, Ultrasound, etc.
  • Any additional paperwork – Forms mailed to you from UCPA or filled out from printed copy from UCPA website.
  • Any out of pocket expenses that you incur – i.e.-copays, deductibles, coinsurance, etc.
  • A listing of all medications you take and the dosage and times per day.

In order to provide the best possible care, we prefer to see our patients by appointment only, with the extreme exception of a medical emergency.

When making an appointment, please describe your problem to the staff so as to aid in the proper medical care.

Please arrive on time for your appointments. Upon arrival, please notify the receptionist that you are here. At that time please advise us of any changes in your address, phone number, marital status, insurance information, etc. that may have occurred since your last visit.

If for some reason you are unable to keep your appointment, please notify us as soon as possible. A 24-hour notice is requested.

All new patients are asked to arrive 15 minutes before your scheduled time to complete the necessary medical forms and background information. The information on these forms is strictly confidential. Records may not be released without the patient’s written authorization.

Occasionally, unscheduled surgery or special emergency treatment may cause us to be delayed in keeping your appointment time. On these occasions, our receptionist will try to notify you as soon as possible of a pending delay including trying to reach you by phone to consider rearranging your appointment. This is done to cause you the least personal inconvenience.

If your primary care doctor refers you to UCPA, our office will stay in touch with them throughout your care. Please check to see if you need a referral before scheduling an appointment with UCPA.

Cancellation Information: All procedures must be scheduled in advance. If you must cancel a procedure, kindly give as much notice as possible (at least 48 hours) so that another patient may utilize your appointment. If you fail to notify us, a $30 fee may be charged. Continued cancelled appointments may result in additional fees.

UCPA accepts the following insurance:

Aetna, Aetna Medicare, Advantra, Amerihealth Administrators, Blue Journey, Blue Shield, Capital Blue Cross, Cigna, Cigna Medicare, Coresource, First Health, FreedomBlue, Gateway Medicare Assured, Penn State Health Holy Spirit Health Plan, Penn State Health Holy Spirit Gold, Great West Health Plan, HealthAmerica, Humana Medicare PPO, Intergroup, Keystone, Loomis, Mailhandlers, Medicare, South Central Preferred, Teamsters, Tricare, United Healthcare, United Healthcare Medicare, UPMC Health Plan, and VibraHealth.

Click here for more information about insurance.

To refill existing prescriptions please call your pharmacy. Please allow 3-5 business days for refills to be approved. A urine and/or lab appointment may be required for some refills.

To pay your bill via the phone, please call (717) 724-4684
To pay your bill by mail, please send your statement and check to:

Urology of Central PA
PO Box 458
Camp Hill, PA 17001

CT Imaging (Effective 12/17/18)

Patients will receive two bills for CT Imaging.

  1. UCPA for the technical component of having the CT scan at our facility.
  2. Quantum Imaging for the professional component — the professional interpretation/reading by a Radiologist for the report of your CT scan

For questions regarding your bills, please call:

UCPA: 717–724–4672
Quantum Imaging: 1–877–932–5955

Bladder Cancer Advocacy Network (BCAN) — A national advocacy organization devoted to advancing bladder cancer research and supporting those impacted by the disease. Urology of Central Pennsylvania supports Bladder Cancer Discussion Groups here and at Penn State Hershey Medical Center. To attend, please visit Bladder Cancer Advocacy Network’s website at https://bcan.org/in-person-support-group/

Prostate Cancer Support and Education
The Prostate Cancer Support Group is designed to support patients with open discussion about coping, adjusting, and problem solving. Members are encouraged to share their experiences and feelings in an atmosphere of respect and sensitivity. Meeting topics are presented by speakers and discuss prostate cancer treatments, anxiety, nutrition, men’s health and more. In 2021, meetings will be held the third Thursday of every month from 6 to 8 p.m. All meetings are being held virtually until further notice.

2021 Dates:

January 21February 18March 18April 15
May 20June 17July 15August 19
September 16October 21November 18December 16

To register, please email PCSupportgroup@upmc.edu. You will receive an automatic response with upcoming support group information. Prostate Cancer Support Group meetings are coordinated in partnership with UPMC Hillman Cancer Center. For more information or to ask questions about the UCPA / UPMC Prostate Cancer Support Group, please call (717) 724-0720 or (717) 763-1174.

ZERO – The End of Prostate Cancer Patient Program Resources

Urology of Central Pennsylvania is fully committed to supporting our patients in their journey to wellness. We have partnered with groups who support our patients and encourage patients to reach out and connect with others who have been or are on the same journey.